PRIVACY POLICY
We at YouthLens have always taken seriously our obligations regarding the protection of personal data and privacy. The collection, processing and maintenance of personal data is always done according to law and with the respondents’ consent and are used for statistical purposes that have been made known to the data subject.
This data protection policy is intended to set a framework for the processing of personal data that we collect in our surveys. Please read it carefully in order to have a full understanding of how we process personal data and what kinds of measures we implement in order to safeguard it.
Why do we process personal data?
YouthLens processes personal data (mainly demographic data):
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for statistical purposes and analysis, never for promotion or advertising of products or services
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to perform quality control of the sampling of each survey
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in the context of repeated surveys with a fixed sample (panel surveys) we may use your personal data in order to be able to contact you
What personal data do we process?
In compliance with its legal and regulatory obligations, YouthLens always tries to limit the amount of personal data we collect and process data that is appropriate and absolutely necessary for demographic analysis of our surveys.
Personal data is collected from respondents that consent to taking part in our company’s surveys.
These may include telephone surveys, face-to-face surveys, focus groups or individual interviews. For the needs and purposes of each survey we may collect and process personal information that includes, but is not limited to, the following:
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Contact information (including postal and email addresses, telephone numbers)
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Name
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Demographic data such as gender and age
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Consumer habits
On what legal basis do we process your personal data?
The legal basis for the collection and processing of personal data by YouthLens consists of, as the case may be:
The company’s statutory purpose, which is the collection, statistical processing and analysis of trends, opinions and behaviors of natural persons. This purpose is performed within the European and national legal framework, with full compatibility between the company’s operations and the General Data Protection Regulation (GDPR).
Your consent for us to use your personal data for research purposes. Before you give your consent you always have the chance to be informed about the purpose of data collection and processing, the kind of data collected and about your rights. You have the right to withdraw your consent at any time.
Cases where national law demands or permits it. The kind and degree of processing must be limited to what is necessary in order to conduct the legally authorized process.
Basic principles governing data processing
YouthLens adopts the following principles for personal data processing:
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Personal data is subject to lawful, legitimate and transparent processing.
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Personal data is collected for specific, clear and legitimate research purposes and is not subject to further processing in ways that are incompatible with these purposes.
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Personal data is appropriate, relevant and limited to what is necessary for research purposes.
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Personal data is kept in a form that allows the identification of the data subject only for the time required for research purposes.
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Personal data is processed in such a way as to guarantee the necessary security, including the protection of data from unauthorized or illegal processing and from accidental loss, destruction or corruption, using the appropriate technical and organizational measures (“integrity and confidentiality”).
Personal data security
YouthLens takes all appropriate technical measures to safeguard the personal data kept in its files. All data is stored in a secure server that uses strict protocols to provide restricted access to employees authorized by the company to process data strictly for research purposes. In cases where we need partners in order to carry out a project, we demand that they implement corresponding technical measures.
Where is the collected data stored?
All personal data collected for research purposes are stored in Athens, where YouthLens is based (Southern Attica – Greece).
With whom do we share your personal data?
As a rule YouthLens shares your personal data with no one. In the few cases where we are otherwise bound by agreements with our respective customers, YouthLens informs you before you take part in the survey and asks for your consent.
For how long do we keep your data?
YouthLens keeps your personal data for as long as necessary, based on the original purpose of the survey for which the data was collected. Therefore, depending on the survey you have participated in, we may keep your data for different periods of time, after informing you in this respect. Indicatively:
We keep personal data collected in the context of your participation in our surveys for 3 months for quality control purposes.
If you wish to take part in panel surveys or qualitative surveys (focus groups), we keep the personal data that you consent to give us for your future participation in other surveys, for a period that does not exceed 2 years.
Your rights according to the legal framework of GDPR
According to the General Data Protection Regulation (GDPR) you have the following rights with respect to your personal data:
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The right to access all personal data about you
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The right to rectify and/or update inaccurate data
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The right to erase the aforementioned data (“right to be forgotten”)
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The right to restrict the processing of your personal data
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The right to personal data portability
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The right to object to processing
Who to contact in case of queries?
If you have any queries regarding our data protection policy or any questions about our data collection practices, you can contact us by e-mail at info@youthlens.gr.
You also have the right to contact the Greek Data Protection Authority(www.dpa.gr).
Applicable Law
This data protection policy is governed by and construed in accordance with the law of the European Union and Greece. All disputes arising out of or in connection with this privacy policy should be dealt with under the jurisdiction of the courts of Athens.
Amendments
Within the current legal framework YouthLens reserves the right to change any of the terms of this privacy policy at any time and without notice. Therefore, YouthLens recommends that you visit the data protection policy page from time to time or before you decide to take part in one of our surveys.


